The Tidal Difference
Why Tidal
100% focus on workload automation and an unmatched customer-centric approach
Our Promise
Always CustomerFIRST
CustomerFIRST is our unique approach that puts customers at the center of everything we do. We emphasize partnership, collaboration and value so you get the most from your automation investment. It represents our commitment to customer success based on your requirements and expectations, not ours.
CustomerFIRST in Action
Exceptional Support
Customers get direct access to expert Level 2 support engineers for production issues 24/7/365 – and you’ll be impressed by our guaranteed response times.
Support Plans
Flexible Pricing
Our easy-to-understand pricing models offer flexibility and clear, forecastable costs for Tidal software, integrations and support – no surprises at renewal time!
Pricing Options
Ongoing Product Development
When other providers can go years between significant releases, we issue new releases three times a year that are packed with new features and capabilities.
Active User Community
We enjoy engaging with our community through regularly scheduled user group meetings, informative webinars and useful tools in our Support Portal.
Leadership Advisory
Members of our leadership team are available to partner with you to align our efforts with your automation initiatives.
Product Innovation
We maintain an innovative, forward-looking roadmap that is developed based on input from our customers and Advisory Board.
Get to Know Tidal
Why Tidal is the provider of choice for modern workload automation and job scheduling
