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WORKLOAD AUTOMATION

Tidal Automation

A unified workload automation platform for centralized management and control of job scheduling across business, operations and IT processes

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Modern Platform

Our scalable, resilient and secure platform supports automation needs across complex enterprise environments.

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Runs Anywhere

You can run Tidal on-prem or in the cloud. Regardless of where it’s hosted, Tidal runs workloads that are on-prem or in the cloud.

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Automates Anything

With 60+ pre-built integrations, you can automate applications, middleware, physical infrastructure and dynamic resources.

Time-based Scheduling & Calendars

Tidal seamlessly manages the complexities of scheduling across time zones, like Daylight Saving Time changes at irregular intervals or adjusting jobs on a regional holiday. Dozens of the most commonly used calendars are included in the platform, and you can create an unlimited number of your own custom calendars.

Time-based scheduling

Event-based Scheduling

Our event-action architecture supports the fact that an event can have many effects and can result in multiple actions. Common events include file arrival, database changes, SLA activity and others. You define the actions to be taken – such as trigger a job, send an email or notification – when an event occurs.

Event-based Scheduling

Monitoring, Alerts & Recovery

With Tidal’s monitoring, you can keep track of scheduling activities and take action when needed. Using our event-action approach, you can define alerts based on events.

Alerts can be delivered to browser-enabled devices anytime and anywhere, generated externally as well as through our integration with ServiceNow for ITSM.

If a job fails, Tidal can:

  • initiate a recovery action
  • send an email to the owner
  • generate a message to the central console
  • trigger an incident report

SLA Management

SLA Management & Critical Path Tracking

These powerful capabilities are built directly into the platform so you can define SLA policies for critical jobs. Tidal then automates the real-time monitoring and alerting if the jobs are at risk or have missed their SLAs so you can take action.

Tidal by Redwood

Gartner® 2024 Magic Quadrant™ for SOAP

Gartner has named Redwood as a Leader positioned furthest in Completeness of Vision in the newly released Magic Quadrant for Service Orchestration and Automation Platforms (SOAPs).

Get the full analyst report

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Integrated Resource Management

The Tidal platform enables effective resource management with a number of capabilities:

schedule

Schedule downtime windows for resources that are being updated or backed up so that jobs are paused or redirected to an available resource.

clock

Through agents, the platform can manage servers using the time zone where it’s located or the time zone of the Tidal Master.

balance

Agent lists manage the assignment of work across resource pools. With built-in load balancing, work can be assigned in real time to the resources best suited to process it.

power

Use Tidal jobs to start and stop dynamic resources (clouds, containers or virtual machines) so they are running when – and only when – you need them to be.

Multiple Ways to View Information

Dashboards

Graphical Views

Grid Views

With Dashboards, you can build your own views to monitor scheduling activities. They can be used by the Tidal team or shared with business and operations users. Dashboard widgets are user-configurable, making it easy to customize layouts.
Graphical Views let you visualize the relationships between jobs in the schedule and the state of runtime execution. Easily switch between Gantt, PERT, Kanban and other views for a deeper understanding of your schedule.
Grid Views present schedule information in a spreadsheet-like format for an up-to-date view of what has already run, what is waiting to run and what else is planned for the day.
All Dashboard Elements
Gantt
grid views

Developer-friendly Automation

A full API and CLI along with our adapters for SSH and Web Services enable developers to easily integrate their applications into enterprise workflows. Leverage Tidal’s scheduling capabilities and free up developer time for higher value activities. Developers can also use Tidal Repository to keep schedule changes in sync with code changes throughout their DevOps lifecycle.

CI CD

Security & Control

security

Enterprise-grade Security

Set policies and controls tied to your enterprise tools and processes. Tidal supports enterprise directory authentication and integrates with industry-leading password vault software.

users

Role-based Access Control

Apply fine-grained access controls to grant privileges to business users. Provide access only to the capabilities they need and limit what they are able to view and change.

program management

Policy Management

When schedule development is delegated, you can maintain standards for consistency. Define policies for who can name scheduling objects and the rules for naming them.

Reporting & Analytics

Tidal offers a variety of mechanisms for reporting and analytics. Out-of-the-box reporting features provide insight into your enterprise scheduling environment. Some users may prefer the real-time charts and diagrams available in dashboards for viewing job, queue and SLA activity.

Additionally, Tidal Explorer provides deep dive analytics and reporting to diagnose issues and optimize schedules. And our APM Data Stream feeds real-time Tidal operational data to your enterprise’s operational data warehouse and integrates with a broad range of third-party solutions for data analytics.

Mobile Application

Our mobile app gives you on-the-go access to Tidal schedule execution information. Monitor schedules, queues and logs no matter where you are. You can override jobs, hold and stop, or release and resume them when you need to.

Mobile App

Feature Overview

Packed With Features & Functionality

Cross-platform orchestration

Integrated resource management

Centralized management and control

Runs on-prem/in cloud/hybrid environments

60+ pre-built integrations

Event-based job scheduling

Time-based scheduling

Monitoring, alerts and recovery

Business, financial and holiday calendars

Self-service capabilities

Enterprise-grade security

Role-based access control

Policy management

High availability

Scalable and resilient

SLA and critical jobs tracking

Logging for audit requirements

Developer-friendly automation

Easy to learn and use

Implementation in weeks, not months

Mobile app