Use Case - Healthcare Provider
Optimizing Payroll and Supply Chain Processes for a Large Healthcare Provider
Customer since 2002 – This healthcare system is one of the largest in the U.S. with 200 hospitals, 180 emergency care centers and 158,000 employees.
Payroll Challenges
Large dedicated team
Long processing time
Manual troubleshooting
Supply Chain Challenges
Inconsistent inventory
Inaccurate patient billing for supplies
Not leveraging volume discounts for supplies
Situation
This healthcare provider had grown by acquisition. Many locations still processed payroll and managed medical supplies inventory manually. A team of 30 was dedicated to payroll, which took two weeks to prepare. Troubleshooting an error could take as long as a week.
Inventory levels were too high or too low and inaccurate patient charges for medical supplies were common. Since each location ordered independently, they missed out on volume discounts.
Integrations Used
Results With Tidal
Centralize and optimize key business processes
Slash payroll operational costs, processing time and troubleshooting efforts
Align ordering of supplies with demand and reduce costs
Ensure accurate patient billing