The Company

Remington Arms Company, headquartered in Madison, North Carolina, designs, produces, and sells arms for the hunting and shooting sports markets as well as for the military and law enforcement markets. The company employs approximately 2,500 employees and had revenues in 2004 of approximately $393 million.

The Challenge

To increase efficiencies, Remington Arms wanted to create a centralized monitoring and reporting environment that could integrate SAP, Microsoft® SQL Server™ 2000, and Windows®.

The Result

Remington Arms Company is one of the world’s largest arms manufacturers, designs, produces, and sells sporting goods products as well as products tailored to military, government, and law enforcement uses. When the company needed to increase its IT system management and monitoring efficiencies, it turned to Tidal Software, a Microsoft® Gold Certified Partner, for a solution because Tidal Software provides suite of management software products that help customers keep applications running at peak efficiency. Tidal Horizon for SAP was ideal for Remington’s system management and monitoring needs. It is designed to extend the performance monitoring of SAP solutions to include automated problem identification and analysis services. Using Horizon for SAP, Remington’s Basis (SAP) staff can monitor and analyze SAP performance through the company’s existing Microsoft Operations Manager (MOM) 2005, which has increased IT efficiencies by centralizing server and monitoring software.

Within an existing system based on Microsoft Operations Manager 2005, Remington Arms implemented Tidal Software’s Horizon for SAP software to centralize monitoring and reporting. Remington Arms found Tidal’s productto be:

• Easy to use
• Fully integrated into Windows
• Powerful analysis tool
• More efficientdiagnostics