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Products Overview


Products Overview

Simplifying and unifying enterprise job scheduling and application performance management, is fast becoming a business requirement as IT operations grow in complexity. Tidal Software helps customers address this and other needs with Enterprise Job Scheduling and Application Performance Management solutions to foster operational efficiency, freeing resources to improve overall application functionality and performance for evolving business needs.

Tidal solutions streamline vital IT operations by automating and simplifying many of the complex and routine tasks involved in job scheduling and application performance management. Furthermore, they deliver new levels of dynamic optimization by uniquely combining job scheduling and application performance management, to quickly align IT operations with business priorities.

Customers consistently cite ease of use, enterprise-wide coverage and the company's technical vision for job scheduling and application performance as reasons for selecting Tidal Software. Our products not only support standards such as .NET and Java; more importantly, they connect, out-of-the-box, to a wide range of applications and infrastructure, bridging complex heterogeneous environments.

Radically simple ease-of-use – and an Expert-in-a-Box

Tidal Software speeds time-to-benefit with exceptional ease-of-use, offering fast deployment and management from a single console. Designed for demanding enterprise environments, Tidal delivers strong benefits in categories including:

  • Installation and configuration, with solutions that are universally designed to install quickly and be in production in days or weeks
  • Enhanced productivity, allowing operations staff to quickly define and deploy job processes for revenue-generating operations, and empowering SAP experts through automated analysis
  • Recovery, as prompt notification of failed jobs and process directly reduces recovery from hours to minutes. Additionally, Tidal Software solutions allows outage windows to be better planned, to manage the impact on business operations and ensure that internal service level agreements (SLAs) are met
  • Automated analysis, as system professionals have access to new insight to quickly solve mysterious, intermittent system degradation problems. Offending jobs can be intercepted and their operations closely managed

Our Expert-in-a-Box™ capability further speeds Tidal's time to benefit. Built into Tidal Software Application Performance Management solutions, Expert-in-a-Box identifies and resolves issues the way an expert would, providing actionable results through:

  • Automated analysis based on domain experts' best processes
  • Hundreds of analysis workflows running in real time, 24x7
  • Analysis across multiple components to identify the source of performance issues
  • A knowledgebase for detailed corrective action
  • Simple installation, immediate configuration and monthly updates

Tidal Software solutions for Enterprise Job Scheduling

IT groups must support many applications and servers across multiple platforms that frequently operate independently of each other. Coordinating all of these applications and networks to streamline job scheduling can increase productivity and reduce costs. However, merely applying more staff, toolkits and rudimentary job scheduling software to cobble together automated batch processing solutions is cost-prohibitive, inefficient and error-prone. A new, and radically simple, approach is required.

Tidal Enterprise Scheduler provides complete enterprise job automation, enabling datacenters to break free of manual solutions – and, in the process, streamlining both complex and routine tasks. With Tidal Enterprise Scheduler, enterprises can realize dramatic improvements in the operation of a wide range of business functions, from order management to data warehousing and business intelligence.

Tidal Enterprise Scheduler is the industry's leading cross-platform, cross-application process automation solution. Its graphic workflow design and monitoring consoles greatly simplify the processing of input from myriad applications and data sources. In addition, its advanced capabilities simplify recovery from failure at any point in the process and assist in planning for outage windows. Tidal Enterprise Scheduler even delivers process auditability, laying the foundation for managing compliance initiatives.

Tidal Software solutions for Application Performance Management

Traditional application performance management tools deliver consolidated, but raw data and alerts, leaving an administrator to evaluate, analyze and determine next steps. Furthermore, administrators may not know something is wrong until failure. Often the products do not capture the failure conditions, and a problem may have to recur before it can be solved.

Advanced application performance management tools from Tidal Software use embedded administrator expertise to identify important data, run sophisticated analysis workflows, and provide actionable intelligence to administrators. We've leveraged our deep understanding of popular enterprise application platforms, along with a deep understanding of datacenter operations management, to provide you with advanced application performance management products including:

  • Horizon, a solution that delivers next-generation application performance management. Horizon automates best practices for detecting, identifying and analyzing availability and performance problems within enterprise resource planning (ERP) applications such as SAP
  • ASAP (Application Scheduling and Performance), an advanced management application built on Tidal's enterprise scheduling and application performance products. Tidal ASAP ensures that business priorities are dynamically reflected within IT operations to ensure optimal alignment with the business
  • Transaction Analyzer, which uniquely captures 100% of all transaction activity in SAP for a wide range of corporate uses. It radically simplifies tracking, reporting, and analysis for audit compliance, performance management and business activity metrics, providing self-serve capabilities that empower departments with a range of operational metrics


Related Resources
Evaluation Guide: Job Scheduling Solution Features
White Paper: Operating SAP® Solutions in a Microsoft Server System
White Paper: Evaluating Performance Management Solutions for Java and .NET Applications
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