Tidal Automation Solution for SAP System Refresh Is Now Available
click here to download the file: SAP System Refresh Solution product announcement - v1FINAL.pdf
SAN JOSE, California –
Friday, December 18, 2009
Tidal Automation Solution for SAP System Refresh is a new service-based solution from Cisco that helps automate system refresh procedures for SAP systems including SAP Business Warehouse (BW).
This automation solution is critical for SAP customers looking to overcome the challenges of traditional SAP system refresh procedures. These procedures can be inconsistent and can rely on manual procedures for vital steps—adding business risk, because they are intrinsically error-prone.
Errors caused by these traditional procedures can range from data integrity problems to production system shutdowns. This new offering is designed to automate, simplify, and make system refresh execution consistent, thereby helping to decrease the potential for error.
This offering consists of three phases of service delivery that provide an automated SAP system refresh solution, as well as the in house knowledge required to manage an automation once it is running:
- First, services solution experts work with customers to understand their environment. During this phase, these experienced professionals explore the architecture and systems affected by this service and review existing system refresh procedures
- Second, the services solution experts create and configure the necessary automated procedures using their deep SAP domain expertise, knowledge of best practices, and content developed by Tidal Software to automate system refresh procedures. This content runs on Cisco’s Tidal Intelligent Automation platform that is designed to enable automated performance analysis and operational process capabilities across SAP landscapes
- Third, after delivery of the automation solution, the services solution team offers a continuous service improvement program, in which it works closely with customer staff to maintain and execute system refresh procedures at the highest possible level
This solution offers customers the SAP system refresh automation, as well as the knowledge necessary to manage it once it is running.
Organizations that want to improve business continuity, increase IT productivity, and reduce the risk of business disruption associated with traditional system refresh procedures are encouraged to contact Tidal Software to explore this offering.
To learn more about Tidal Automation Solution for SAP System Refresh and other Tidal products from Cisco, please visit us at www.tidalsoftware.com.
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